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Terms and conditions

PRIVACY POLICY

Shop.Kombucco.info will always protect your privacy. It is important to us that you feel confident that we will protect your personal information.
Shop.Kombucco.info will always protect your privacy and will not give out your personal information to any third parties.
Your credit card payments are processed securely and directly via the PayPal payment system.


Shop.Kombucco.info does require some personal information from you to process your orders and to personalise your shopping with us. Information including your name, delivery address, contact phone numbers and email address, etc are essential for the processing of your order.
We may use this information to inform you of special promotions, new products and important changes at Shop.Kombucco.info. If you are receiving promotional material and do not wish to receive it then, please let us know.
As part of us keeping your personal information private, we only allow access on a need-to-know basis.


We reserve the right to cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or numbers provided. We will refund the monies paid using the original method received. All orders are subject to availability of stock. Please note that where is not specified otherwise, the products come with instructions in Romanian language only. 

Shop.Kombucco.info online store offers a convenient method of ordering health food products online.
By using the Site you agree to be bound by the terms following. Please read them carefully. Your usage of the Site indicates your acceptance of these terms and conditions. If you place an order with Shop.Kombucco.info, this will also indicate your acceptance of these terms and conditions.

INFORMATION & MEDICAL DISCLAIMER

NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.
All information is not a substitute for medical advice and is for the purposes of general knowledge only. Always seek the advice of your General Practitioner, other medical practitioner or qualified health provider when starting any health or nutritional related treatment, continuing with medical treatment or with any questions you may have regarding yours or any other party's medical condition.

You must determine whether you use or not our products. We have provided accounts and descriptions that represent the opinions of a variety of experts in the alternative treatment world as well as actual users. However, we do not endorse anything on this site as medical fact.

COPYRIGHT NOTICE

This site is owned and operated by SC ElaStar Bucahrest - ROMANIA. Unless otherwise specified, all material appearing on this site, including the text, site design, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively "Content" ) as well as the selection, assembly and arrangement thereof is the sole property of SC ElaStar Bucahrest.

YOUR ACCOUNT OBLIGATIONS

You are responsible for maintaining the confidentiality of your password. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. We at Shop.Kombucco.info consider this Registration Information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.

PAYMENT METHODS

We accept payment via Credit Card, Debit Card, PayPal,  Monebookers, Postal Order (mandat postal) or Money Order (ordin de plata).

SHIPPING INFORMATION

All shipping is made as soon as possible. For light items like the indian Chippewa Tea the shipping & handling is more expensive outside Romania. As a general rule it is cheapper to order more. For example, ordering 1 Chippewa Tea or 20 Chippewa teas for Spain costs the same: 25 Euro.

For heavy items like Kombucco Orientalis KITs it is also cheapper to order more than the orders shipped separately.

For major countryes the shipping & handling fees are calculated automatically by the shop. If the cart tells you "The total weight of your order it too high. Please contact us to see if we can make an alternative arrangement or reduce the amount of items in your basket." then shipping is not configured for your country. In this case please contact us at shop [at] kombucco.info and we will set shipping fees for your country.

We always ship items as parcels by normal postal services.

FAST COURIER is a special service only available in Romania. It means that we will ship your items by courier. Parcels sent by courier will be delivered to your door usually in 24 hours from when we send them.

SHOP CURRENCY

All orders are payable in Euro. The shop also estimates the price in US Dollars but your credit or debit card will be charged in Euro.

Do not worry, if you have your credit/debit card in US Dollars, British pounds, Romanian LEI or any other currency.

You will be able to buy from us. Your bank, the bank where you have your card from will convert your card currency into Euro automatically.

ACCEPTED BEHAVIOUR

It is presumed that you will not replicate or copy this site, break the terms that you have agreed or enter the site other than through public, and secure access presented to you as a first time user or a member.

CHANGES IN ORDERS

We cannot change orders once they have been placed, although if notified by the customer of an order error (by email), we will do our best to correct the order.

TERMINATION

These terms are effective even if this Agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the site with or without notice. You agree that any termination of your access to the site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.

 




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